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FlashArray System Center Operations Manager (SCOM) Management Pack

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Requirements

  • Systems Center Operations Manager versions 2012R2(1), 2016, 2019, or 2022. 
  • FlashArray Purity version 4.7.0 or later.
  • TCP port 443 from/to the SCOM Management Server(s) to/from the FlashArray.
  • TCP port 22 from the SCOM Management Server(s) to the FlashArray for some Alert commands.

(1) SCOM version 2012R2 will be end-of-life extended support by Microsoft on July 22, 2022. Pure Storage will no longer support this version after that date.

Release Information

Click on the Release version number to go to the download repository.

A critical issue has been identified in the prior releases 1.2.5.0 and 1.2.7.0. If you are running either of these versions, please update to the latest version when possible. 

Release

Manuals, Notes, and Links

1.2.20.0

User Guide 

Release Notes

Fixes

  • Fixed an error where the Array metrics for Bandwidth and IOPS were interchanged
  • Added more detailed description for Alerts
  • Added more detailed description for Monitors
  • Fixed a bug in alerting for used storage
  • Fixed an issue where latest purity releases (6.1.14 and later) might not be able to retrieve some of the Array alerts due to security updates

Known Issues

  • Known Issues remain from version 1.2.9.0.
  • Some anti-malware or antivirus software may produce a false-positive restriction during the Management Pack installation, upgrade, and/or un-installation. The folder C:\Program Files\Pure Storage should be added for exclusion. Be sure to follow this advice from Microsoft on suggested exclusions.
  • Due to a current FlashArray limitation, File Services virtual interfaces (filevif) are either not discovered or are shown as disconnected or down. This is expected to be resolved in a upcoming release.

  • The management pack currently does not work with SCOM Resource Pools or targeting individual member servers in a Management Group. This will be addressed in a future revision.

  • This version has not been tested in Azure Stack environments.

  • This version will report a DirectFlash Shelf (DFS) controller as unhealthy and may show it in a Critical state. This will be resolved in a future release.

1.2.12.0

User Guide 

Release Notes

Fixes

  • Fixed an issue where duplicate alerts might be added to SCOM.

Known Issues

  • Known Issues remain from version 1.2.9.0.
  • Some anti-malware or antivirus software may produce a false-positive restriction during the Management Pack installation, upgrade, and/or un-installation. The folder C:\Program Files\Pure Storage should be added for exclusion. Be sure to follow this advice from Microsoft on suggested exclusions.
  • Due to a current FlashArray limitation, File Services virtual interfaces (filevif) are either not discovered or are shown as disconnected or down. This is expected to be resolved in a upcoming release.

  • The management pack currently does not work with SCOM Resource Pools or targeting individual member servers in a Management Group. This will be addressed in a future revision.

  • This version has not been tested in Azure Stack environments.

  • This version will report a DirectFlash Shelf (DFS) controller as unhealthy and may show it in a Critical state. This will be resolved in a future release.

1.2.9.0

User Guide

Release Notes

New Features

  • Added a configuration parameter to disable logging to the array. This decreases the amount of log entries related to the Management Pack operations.
  • Utility PowerShell module added to package and released as Open Source in this Github Repository
  • Allow bulk overrides of SCOM overridable configuration parameters.
  • Allow for the bulk changing of thresholds in Rules, Monitors, and Discoveries.

Fixes

  • Fixed issue with SDK request timings for slow queries and responses. (PurePowerShellSDK v1.17.16.0)
  • Fixed resource leak problems that were triggered by running some rules, monitors and/or discovery tasks.
  • Corrected the Pure Storage SCOM support link visible in the alerts.
  • Corrected measurement unit issues in Bandwidth and IOPS monitor and rule.
  • Updated the default threshold value of the Bandwidth and IOPS monitors.
  • Fixed some incorrect alert messages.
  • Added alert messages for the Alert Rule Monitor and the Port Health Monitor.
  • Fixed issue with Discovery regex pattern that would not allow more than one array to be added to the MP (from v1.2.5.0)

Known Issues

  • Due to a current FlashArray limitation, File Services virtual interfaces (filevif) are either not discovered or are shown as disconnected or down. This is expected to be resolved in a upcoming release.

  • The management pack currently does not work with SCOM Resource Pools or targeting individual member servers in a Management Group. This will be addressed in a future revision.

  • This version has not been tested in Azure Stack environments.

  • This version will report a DirectFlash Shelf (DFS) controller as unhealthy and may show it in a Critical state. This will be resolved in a future release.

1.2.5.0/1.2.7.0 These releases have been removed due to the discovery of a critical issue and are no longer supported.  If you have either installed, please upgrade to the latest release when possible.
1.1.99.0

User Guide

Please note: The following are corrections to the User Guide:

  • Under the section titled "Arrays by Latency"
    • "Read: Read latency, in milliseconds" should be "Read: Read latency, in microseconds".
    • "Write: Write latency, in milliseconds" should be "Write: Write latency, in microseconds".


New Features

  • Version 1.1 adds some fixes and two important features, Port Monitoring and an easy Rule Override. Ports which include both Fibre Channel and Ethernet Ports are now monitored and will cause; an alert, a SCOM event, and flag a warning in the Ports FlashArray Object, if administratively disabled or if there is a break in the connection.
1.0.91.0 Original release

Installation and Uninstall

  • To install the Management Pack:
  • The software can be uninstalled from the “Programs and Features” option in the Control Panel.
    • When uninstalled, any custom override management packs will be deleted. Be sure to create an XML backup of any custom override management packs before uninstalling.
    • If you receive an error that it could not continue due to a dependency on the Microsoft.SystemCenter.SecureReferenceOverride management pack, please refer to this KB article.

Additional Resources and Scripts

The Pure Storage OpenConnect SCOM Scripts GitHub repository contains utility and diagnostic scripts to assist with diagnostic, troubleshooting, and configuration issues. Click here to go to that repository.

Rule Override and Port Monitoring Example

This applies to version 1.1.99.0 and later of the Management Pack.

Overriding rules can be as simple as, preventing alerts on a known port that an administrator disabled, to customizing a rule timeout such as bandwidth thresholds. For more information on how to create overrides in SCOM, please refer to these articles from Microsoft - Article 1   Article 2 

In this example, CT0.ETH7 is disabled at the Ethernet Switch and enabling IgnoreDisabledPorts will prevent an alert on this port. If this override was applied globally, all ports that are disabled would not alert.

clipboard_eabce9aac672d6f66ad434f2e9fb05ed4.png

 

clipboard_e047f289d0286b73da4bb4edbabdc49ed.png
Selecting a property to set an override value.