FlashBlade Support Specialist (FBSS) Certification
Demonstrate that you have the knowledge, practical experience, and step-by-step skills you need to successfully troubleshoot issues and support Pure Storage FlashBlade® products. Increase your customer satisfaction and shorten your time to resolution with a certification that proves you can be trusted to handle FlashBlade support for your own data center or your customers’ data centers. Each Pure Certified FlashBlade Support Specialist will have access to the Support Toolkit, which provides advanced troubleshooting tools and information.
Exam Preparation
All on-demand courses are currently available at no charge through the Pure Academy with a login ID and password. Register for instructor-led training (ILT) and virtual instructor-led training (vILT) through your Pure Partner or Channel Account Manager.
See the Pure Certified FlashBlade Support Specialist Prep Course Overview for more details.
Exam Content Outline
The exam itself consists of 60 multiple choice scored questions with a 150 minute time limit, covering the following topics:
| 1 | Administration | 15% |
| 1.01 | Access GUI and CLI | |
| 1.02 | Create file systems | |
| 1.03 | Protection Policies | |
| 1.04 | Configure network | |
| 1.05 | Rest API | |
| 1.06 | Software Upgrades | |
| 1.07 | Replication | |
| 2 | Networking | 20% |
| 2.01 | Capture TCP dump (wireshark) | |
| 2.02 | LACP | |
| 2.03 | Port Errors | |
| 2.04 | ICMP Tools (ping, trace route) | |
| 3 | File System and Object Store Access | 10% |
| 3.01 | NFS | |
| 3.02 | SMB | |
| 3.03 | S3 | |
| 4 | Directory Services | 15% |
| 4.01 | Active Directory | |
| 4.02 | Bind user | |
| 4.03 | SIDs | |
| 5 | Performance and Capacity issues | 20% |
| 5.01 | Load balancing | |
| 5.02 | Identify bottlenecks | |
| 5.03 | Capacity | |
| 6 | Hardware | 20% |
| 6.01 | Blades | |
| 6.02 | FMs | |
| 6.03 | QSFP | |
| 6.04 | Cable |
Exam Registration
Once you are ready, register for your exam at the Pure Storage Certification Shop Front, as outlined in Step 2 of our Certification Experience Guide.