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Pure Technical Services

FlashArray Support Specialist (FASS) Certification

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Demonstrate that you have the knowledge, practical experience, and step-by-step skills you need to successfully troubleshoot issues and support Pure Storage FlashArray™ products. Shorten your time to resolution and increase your customer satisfaction with a certification that proves you can be trusted to handle FlashArray support for your own data center or your customers’ data centers. Each Pure Certified FlashArray Support Specialist will gain access to the Support Toolkit, which provides advanced troubleshooting tools and information.

Exam Preparation

All on-demand courses are currently available at no charge through the Pure Academy with a login ID and password. Register for instructor-led training (ILT) and virtual instructor-led training (vILT) through your Pure Partner or Channel Account Manager.

See the Pure Certified FlashArray Support Specialist Prep Course Overview for more details.

Exam Content Outline

The exam itself consists of 60 multiple choice scored questions with a 150 minute time limit, covering the following topics:

1 Hardware 10%
1.01 Troubleshooting  
1.02 Healthcheck  
1.03 Replacement Identification / Process / Configuration  
2 Software 30%
2.01 Troubleshooting  
2.02 Healthcheck  
2.03 SSO and Directory Services  
3 Networking 15%
3.01 Troubleshooting  
3.02 SAN  
3.03 NAS  
3.04 Certificates and SSL  
4 Performance 30%
4.01 Troubleshooting  
4.02 Monitoring  
4.03 Space  
4.04 Quality of Service  
5 Replication 15%
5.01 Troubleshooting  
5.02 ActiveCluster  
5.03 ActiveDR  
5.04 FA File Services  
5.05 Offload  
5.06 Asynchronous Replication  

Exam Registration

Once you are ready, register for your exam at the Pure Storage Certification Shop Front, as outlined in Step 2 of our Certification Experience Guide.