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Pure Technical Services

Pure Storage Customer Support Guide

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The Customer Support Guide gives a detailed view of each of Pure Storage’s support services. You can download the PDF file here, or you can view the inline copy below:

Local Language Versions

Although we do not currently offer full language support, the following translated versions of our Customer Support Guide are available for reference. 

Language Guide Version Download
France.png French 4.0.7 Pure Storage Customer Support Guide v4.0.7_FR.pdf
Spain.png Spanish 4.0.7 Pure Storage Customer Support Guide v4.0.7_ES.pdf
Germany.png German 4.0.7 Pure Storage Customer Support Guide v4.0.7_DE.pdf

The English version of the guide above contains the most up-to-date information.