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Pure Technical Services

Russia / Ukraine Service Delivery Advisory

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In alignment with sanctions imposed by the US government related to current events in Ukraine and Russia, our customers may experience service delays and/or Pure1 Support suspensions. Pure remains dedicated to the care and safety of our employees, customers, and partners during these stressful times, and understands the importance of keeping your field service and logistics support operations available.

Russia / Ukraine

  • Description of Event: Influence of current events in Ukraine and Russia.
  • Impact Location: Ukraine, Russia, and Belarus regions.
  • Potential Impact: Expect service delays with any order to / from these locations.
  • Major Dates: Pure is closely monitoring the situation and you will be notified immediately if the situation changes.

You can also reach us 24x7 at: USA: 1 (866) 244-7121 || Global: +1-650-729-4088 || support@purestorage.com || https://support.purestorage.com/Pure1/Support