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Evergreen//One Paid Power and Rack Space Commitment FAQ

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Evergreen//One Paid Power and Rack Space Commitment FAQs

The Paid Power and Rack Space Commitment (PPR) will pay for a customer’s data center electricity and rack space. Pure provides a one-time, up-front payment for the entire term of the subscription either as a direct payment or as a service credit to the end customer. It is proportionate to the location and size of the contract. Additionally, the payment is based on fixed rates of predetermined zones and regions, not actuals, for an estimate of how much power and RU will be consumed over the term of subscription. Rack space is measured per Rack Unit (RU) and power is measured per Kilowatt Hour (KwH).

What are the minimum requirements for the Paid Power and Rack Space Commitment?

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What do TiB values refer to in terms of eligibility for the program? Total Effective Capacity provisioned, Usage Forecast, or Reserve Commitment?

Reserve Commitment.

Does the program apply to existing Evergreen//One subscriptions?

No, it only applies to net-new contracts.

Why is Pure offering PPR

Pure has the most energy efficient storage technology on the planet, and we stand by it financially. When Evergreen//One is deployed at a customer’s site, Pure will take financial accountability for space and power usage and continue to optimize it over time.

When does Pure reimburse the customer?

Pure will send an upfront payment to the customer within 45 days of the service commencement date.

Is the payment the same thing as a Service Credit?

No, it is a cash payment. Service Credits may only be used on Pure services. 

How does Pure calculate the cost of power and rack consumption?

The cost of power and rack consumption is calculated in the following ways:

  1. Rack Units consumed by the Service Infrastructure to deliver the reserve capacity required, multiplied by fixed unit cost based on best efforts estimate as determined by Pure, and
  2. Nominal power consumption by the Service Infrastructure measured in Kilowatt-Hours, multiplied by the unit electricity costs for the Service Installation location(s) country, as published by the International Energy Agency (

It is important to note that the calculations are an approximation and that variances in consumption (higher or lower) will not result in a change in payout at the end of the service period.

Do expansions and renewals qualify for the program? 

There are several factors involved in determining if an expansion or renewal qualifies for the PPR program. Reach out to your Pure account team for more information.

Additional Resources

Please refer to the resources below:
Supporting Information


  • Reach out to your Pure Account Executive for more information about the PPR commitment.

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